Frequently Asked Questions
What is Wellness Ready?
The Wellness Ready Equine Insulin Test allows veterinarians to instantly test insulin levels in horses without sending a sample to a laboratory. This stall side test enables veterinarians to immediately identify horses at risk of foundering and begin a course of treatment.
How do I get a test?
The Wellness Ready™ Equine Insulin Test is available to veterinarians at wellnessready.com. Horse owners, ask your vet to visit wellnessready.com for more information and ordering. Vets, please complete the Account Application, or sign in to access the shop. Free standard shipping in contiguous US. International shipping is available.
How does it work?
The test is quick and minimally invasive. A vet will: draw a blood sample from the horse, run the simple stall side test, and read the insulin test results from the accompanying digital reader.
How accurate is the test?
Please see the Wellness Ready Test Performance Characteristics Report
How are Wellness Ready Insulin Test Kits shipped?
Our products are shipped from our office in downtown Lexington, Kentucky. Orders received by 3 PM Eastern are shipped the day they are received, with the exception of holidays and weekends. Test kits are shipped with standard “ground” delivery at ambient temperature (WITHOUT ice packs). Test kit integrity is not compromised with our standard shipping protocol. VETERINARIANS MUST REFRIGERATE TEST KITS IMMEDIATELY UPON RECEIPT OF A SHIPMENT TO MAINTAIN TEST KIT INTEGRITY (ANTIBODY SENSITIVITY) AND ACCURACY THROUGHOUT THE SHELF LIFE OF THE DIAGNOSTIC PRODUCT. See more in Shipping Policy.
Can veterinarians collect whole blood samples in the field and then perform tests back at their facility at the end of the work day?
Veterinarians can collect whole blood samples throughout the day for end of day testing. Samples should not be subjected to temperature extremes during transport. During periods of extremely hot or cold weather, samples should be placed in a refrigerator or cooler with ice packs immediately upon sample collection. Whole blood samples should be allowed to warm up to room temperature prior to being used in testing.
Can tests be run immediately after removing kits and/or blood samples from a refrigerator or cooler?
For optimal performance, both the test kit and the whole blood sample should be allowed to reach 59-86F prior to an insulin test being performed.
What is the shelf life of Wellness Ready Insulin Tests?
The expiration date of Wellness Ready Insulin Tests is twelve months (one year) from the date of manufacture. The expiration date of the kits (Lot #P006B22) that we currently are shipping is 1-31-2023.
Is it possible to run multiple tests at the same time, such as in wellness exams for multiple horses in a single barn?
Yes, we have prepared instructions for use for performing the tests in “Quick Read” mode. This mode enables a veterinarian to perform multiple tests simultaneously rather than having to conduct tests one at a time while waiting 15 minutes for each test to develop.
Wellness Ready IFU for Multiple Tests in Quick Read Mode [PDF]
Do horses need to be in a fasted-state for testing?
Wellness Ready does not intend to instruct veterinarians on insulin testing protocols or interpretation of test results.
Can the Wellness Ready Test Reader be operated with batteries or a USB power cable?
We recommend that the Wellness Ready Test Reader be operated with the USB power cable that is provided with all new instruments. As a backup option, the reader can be operated with CR2032 Duracell lithium ion batteries.
Do you have a warranty on your products?
We have a 1 year warranty on the Wellness Ready Test Reader to cover any mechanical malfunctions that may occur.
Do you allow returns or replace expired test kits?
We do not allow returns or provide replacements for expired test kits.